Terms of service

Terms & Conditions

Welcome to FoneForge. By accessing our website, placing an order, or using our services, you agree to comply with the following Terms & Conditions. Please read them carefully before making a purchase.

1. Products & Orders

Product Information

We strive to provide accurate product descriptions, specifications, images, and pricing. However, minor variations may occur, and we do not guarantee that all information is completely error-free or up to date at all times.

Order Acceptance

All orders placed on FoneForge are subject to verification and acceptance. We reserve the right to refuse, cancel, or limit any order due to product availability, pricing errors, suspected fraudulent activity, or other unforeseen circumstances.

2. Pricing & Payments

Product Pricing

All prices displayed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. Prices may change without prior notice.

Payment Methods

We accept secure payments through approved payment gateways, including UPI, debit cards, credit cards, net banking, wallets, and other available payment methods displayed during checkout.

By completing a transaction, you confirm that you are authorized to use the selected payment method.

3. Shipping & Delivery

Shipping

We aim to process and dispatch orders as quickly as possible. Delivery timelines may vary depending on location, courier service availability, weather conditions, public holidays, or other factors beyond our control.

Delivery Responsibility

Ownership and risk of the product transfer to the customer once the order has been successfully delivered to the shipping address provided during checkout.

4. Returns & Refunds

Return Eligibility

Unused, unopened, and undamaged products may be returned within 7 days of delivery, subject to our Return & Refund Policy.

Refund Processing

Approved refunds will be issued to the original payment method used during purchase after the returned product has been received and inspected.

For complete details, please refer to our Return & Refund Policy.

5. Warranty

Products sold on FoneForge may include manufacturer or seller warranties where applicable. Warranty coverage, duration, and conditions may vary by product and are mentioned on the respective product pages.

Warranty does not cover:

  • Physical damage

  • Water damage

  • Improper usage

  • Unauthorized repairs or modifications

6. Limitation of Liability

To the maximum extent permitted by law, FoneForge shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Use of our website

  • Product usage

  • Delayed deliveries

  • Service interruptions

  • Data loss

  • Loss of profits or revenue

Our total liability shall not exceed the purchase price paid for the product concerned.

7. Intellectual Property

All content on the FoneForge website, including logos, graphics, product images, designs, text, and branding materials, is the property of FoneForge and may not be copied, reproduced, distributed, or used without prior written permission.

8. Changes to Terms

FoneForge reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice. Continued use of the website after any changes constitutes acceptance of the revised terms.

9. Contact Us

If you have any questions regarding these Terms & Conditions, please contact our support team.

Email: support@foneforge.in

We are committed to providing a secure, transparent, and reliable shopping experience for all FoneForge customers.